Position: Customer Service Associate (Male & Female)
Experience: Fresher€™s can apply
Openings: 100 Positions
Salary: ‚¹1.80 LPA (in-hand)
Contact: 9123100318
Preferred: Local candidate
Qualification Required:
· Diploma / Degree / Certification in Computers
Key Requirements:
· Good communication and convincing skills in English
· Basic knowledge of E-mail and MS-Excel
Job Responsibilities:
· Contact potential or existing customers to inform them about products or services using scripts
· Answer customer questions regarding products or the company
· Ask questions to understand customer requirements and close sales
· Direct prospects to the field sales team when required
· Enter and update customer information in the database
· Take and process orders accurately
· Handle customer grievances to maintain the company€™s reputation
· Keep records of calls, sales, and other useful information
· Conduct research to support ongoing lead generation efforts.